Privacy Policy

Effective Date: October 1, 2026

Runesmith Systems LLC (“Runesmith Systems,” “we,” “us,” or “our”) respects the privacy of our customers, users, prospective customers, and website visitors.

This Privacy Policy explains how we collect, use, disclose, and protect personal information obtained through our websites, services, communications, customer relationships, and operating divisions.

Runesmith Systems LLC may provide services under trade names or operating divisions including Ownship, Hawkeye’s Fieldworks, Blackwatch, Havenward, and Sweepwing Labs. These divisions operate under Runesmith Systems LLC and are covered by this Privacy Policy unless a separate policy is expressly provided.

1. Information We Collect

We may collect information including:

• Name and business or organization name
• Mailing, billing, service, or installation address
• Email address
• Telephone or mobile number
• Account and customer identifiers
• Service, support, and transaction information
• Equipment and technical information relevant to services we provide
• Website and service usage information
• Communications with Runesmith Systems
• Information necessary for account security, authentication, support, billing, and service delivery

2. How We Use Information

We may use personal information to:

• Provide, operate, maintain, and support products and services
• Communicate regarding accounts, projects, orders, installations, repairs, and support requests
• Provide authentication and account-security functions
• Send service, security, infrastructure, or operational notifications
• Process transactions and maintain business records
• Respond to inquiries and customer-service requests
• Improve and secure our systems and services
• Detect fraud, abuse, or unauthorized access
• Comply with legal, regulatory, tax, and contractual obligations

3. SMS and Mobile Messaging Privacy

Runesmith Systems may send SMS messages to individuals who have provided the appropriate consent.

SMS messages may include:

• Authentication and multi-factor authentication codes
• Password-reset and account-security notifications
• Account and service notifications
• Customer-support communications
• Service-status and operational notifications
• Infrastructure and security alerts for authorized administrators
• Other transactional communications related to Runesmith Systems services

SMS information is not sold or shared for marketing

Runesmith Systems will not sell, rent, or share your mobile telephone number, SMS opt-in information, or SMS consent information with third parties or affiliates for marketing or promotional purposes.

SMS opt-in data and consent will not be shared with any third parties for their own marketing or promotional purposes.

We may share limited information with service providers strictly as necessary to provide the services you requested. Examples may include telecommunications carriers, SMS platform providers, hosting providers, security providers, and other vendors involved in transmitting or supporting messages.

No phone/mobile number information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Consent to receive SMS messages is not a condition of purchasing goods or services unless expressly required for a service whose operation depends upon SMS messaging.

See ourSMS Terms of Servicefor message frequency, HELP, STOP, and carrier-rate information.

4. Information Sharing

Runesmith Systems does not sell or rent personal information to third parties for their own marketing purposes.

We may disclose information when reasonably necessary to:

• Provide products or services requested by the customer
• Engage vendors or service providers acting on our behalf
• Process payments or business transactions
• Provide telecommunications, hosting, security, or technical services
• Comply with law or legal process
• Protect our systems, customers, property, and security
• Investigate fraud, abuse, or security incidents

Mobile telephone information, SMS opt-in data, and SMS consent information are excluded from disclosure for third-party marketing or promotional purposes.

5. Data Security

Runesmith Systems uses administrative, technical, and physical safeguards intended to protect information from unauthorized access, alteration, disclosure, loss, or misuse.

6. Data Retention

We retain personal information only for as long as reasonably necessary to provide services, maintain business records, support security activities, resolve disputes, and satisfy legal, tax, accounting, or regulatory obligations.

7. Your Choices

SMS recipients may opt out of text messaging at any time by replyingSTOP.

For assistance with SMS messaging, reply HELP or contact Runesmith Systems using the information below.

8. Third-Party Services and Links

Our websites and services may contain links to or integrate with third-party services. Independent third parties are governed by their own privacy policies.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. The current version will be published at runesmithsystems.com/privacy.

10. Contact